Privacy Policy

A legal disclaimer

Last updated: January 2026

Switchback Sessions LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Mailing address
Payment information (processed securely by third-party payment providers)

If you participate in sound healing sessions, retreats, wellness, or outdoor experiences, we may also collect limited health, fitness, or wellness-related information (such as intake forms or contraindications) to help ensure your safety and provide appropriate experiences.

We do not require users to create accounts on our website.

2. How We Use Your Information

We use your information to:
Respond to inquiries and communicate with you
Schedule and deliver services, events, or experiences
Process payments and confirmations
Maintain internal records related to our services
Improve our offerings and website functionality

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payments & Third-Party Services

Payment transactions are processed through secure third-party providers. We do not store or have access to your full payment details.

Our website is hosted on Wix, which may collect limited technical information (such as IP address, browser type, or cookies necessary for site functionality). This information is governed by Wix’s own privacy policies.

4. Cookies

While Switchback Sessions LLC does not intentionally use cookies for analytics or marketing, Wix may use essential cookies to ensure the website functions properly and securely. These cookies help with basic site performance and user experience.

You can manage cookie preferences through your browser settings.

5. Email Communications

We do not currently maintain a newsletter or marketing email list. If this changes in the future, users will always have the option to opt in and unsubscribe at any time.

We do not share email addresses or contact information with partners or collaborators.

6. Health & Wellness Disclaimer (HIPAA Notice)

Switchback Sessions LLC is a wellness-based business and is not a medical provider. Any health or wellness information you choose to share is used solely for the purpose of facilitating safe and supportive experiences.

We are not subject to HIPAA, but we treat all personal and wellness-related information with care and confidentiality.

Our services, including sound healing, outdoor experiences, and retreats, are intended to support relaxation, reflection, and personal well-being and are not a substitute for medical care or mental health treatment.

7. International Visitors

While we are based in Maryland, USA, we welcome visitors from around the world. By using our website or services, you consent to the processing of your information in the United States.

8. Children’s Privacy

Our website and services are intended for adults age 18 and over. We do not knowingly collect personal information from children.

9. Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights & Choices

You may request to access, update, or delete your personal information by contacting us at the email address below.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Switchback Sessions LLC
Maryland, USA
📧 switchbacksessions@gmail.com

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

By using this website, you acknowledge and agree to this Privacy Policy.